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Here you'll find answers to a few questions you might have about myOCwebbuilder. If you don't see the answer to your specific question listed here, call us at 714-796-3522 to speak to a customer service representative. Doing Business on the Web: Product Questions:
Adding to Your Website:
Support Questions: Having a website can provide greater exposure for your company, and allow you to reach customers outside your local area. It can allow you to enhance the image of your company and lower your customer service costs by allowing your potential customers to access important information about you 24 hours a day, 365 days a year. And doing e-commerce on-line creates an opportunity to do business around the clock as well. It can also maximize your marketing dollars by allowing your company to do cost-effective email marketing campaigns to keep your customers updated regarding specials and new products. Some 158.3 million people have internet access in the United States at this time (Home Internet Access per Nielsen-Netratings) and this number is growing every single day. And the average internet user reports an annual household income of greater than $60,000 per year. It makes good sense for your business to get on-line and reach these customers! myOCwebbuilder is the fastest, easiest, and most cost effective way to get your company on line, TODAY. FAST…because you can literally have a powerful website published on-line in just about 5 minutes. EASY…because your Control Panel allows you to make changes, create and delete pages, and enter products and services in a snap. No special coding knowledge is necessary, just fill in the blanks. COST EFFECTIVE…because the control is in your hands. There's no need to pay huge prices for simple text updates and image changes, you can do it yourself with a click. As your business changes, your website can change with it in no time, and with no extra charges. Do I need to own a computer to own a myOCwebbuilder website? No. You don't need to own a computer to benefit from having a myOCwebbuilder website, unless you will be having an ECommerce component. Then you'll need access to process your orders. Do I need to know any special coding? No! Your Control Panel is specially designed to allow you to make any changes necessary on your own site simply by filling in the blanks using common everyday language. No HTML knowledge is required. However, if you would like to use HTML to alter the look and feel of any page, you can do that too! How long does it take to get my site online? You can have your site online TODAY! Just answer a few simple questions, and in about 5 minutes you'll have your own powerful website. How do I make changes to my site? It's easy! You'll be able to access the browser-based Control Panel for your personal site using a login and password. From the Control Panel you'll be able to make all the changes you need to your site, including adding and subtracting pages, adding images, and changing the entire look of the site with a single click! How much storage space do I get with my site? You'll receive 15MB of storage with our BROCHURE package, 50 MB of storage with our EBIZ package and 100 MB of storage with our EBIZ PLUS package. This amount of storage will almost certainly exceed all your business needs. How do I register my site with search engines? Registering your website with the most popular search engines is automatic… your Control Panel will walk you through creating your keywords and metatags (the information used by the search engines) step by step, and will allow you to register your site automatically. Also, you'll find valuable information regarding search engines, and sites you can go to for more in-depth registration information. You will have 5 email forwards included in all the packages. An email forward is an email address which looks like a unique address for your site, such as "service@yoursite.com", which you can use on your website. These email addresses then forward to any email address which you currently have, so there is no need to set up new accounts. Bt this feature is only available if you choose to have us register a unique domain name for you. Our secure shopping cart allows your customers to purchase their products online without worry. The orders placed by your customers online will appear in your Control Panel as invoices, where you can print and process them the way you do all your regular orders. Also, and email copy of the invoice is automatically sent to the customer and to an email address you have chosen for your own information. There is no need for you to have a Merchant Account (an account which allows you to actually capture credit card dollars online in real-time)…but if you decide you want one, a special area within your Control Panel will show you step by step how to set one up with just a few clicks. What if I want to move up to the next package? Its easy, just a quick call to us at myOCwebbuilder (1-714-796-3522) and you're all set in minutes. I've decided I need some custom graphics to be included on my site, what now? Just call us…our custom graphics experts can help you make your website even more professional in appearance. How do I get a unique Domain Name? When you set-up your company's website on myOCwebbuilder, you will be given an opportunity to choose the name of your company's site folder…so your website will found at sites.ocwebbuilder.com/yoursite. Should you decide in the future that you would prefer to have your own unique domain name (i.e. www.yoursite.com) then your Control Panel is all set to help. In the Control Panel is a request page, where you can enter the name of the website you would prefer (if it's already taken, it will let you know), and we'll take it from there! There is a $50.00 charge for this service, and you will own that domain name for one year (you'll be alerted when its time to renew). What if I need help with my website? As a feature of your myOCwebbuilder website, you have access to our online Help Site… a special website dedicated to providing answers to any of your questions. Here, you'll find out how to do just about anything you need to your website… from adding text to a page to creating your very own e-mail marketing program! If you require more information than you can find here at the online Help Site, then give us a call at 1-714-796-3522 during regular business hours. We'll get back to you as soon as possible with the answers you need. |
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